Privacy Policy

How we collect, use, and protect your personal information.

Effective: 1 January 2026Last updated: 15 June 2026

Last updated: 15 June 2026

First Link Companies & Establishment Management LLC "First Link Dubai" is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit our website or use our services.

1. Information We Collect

Identity data: full name, date of birth, nationality, passport number.
Contact data: email, phone, WhatsApp number, postal address.
Business data: company name, trade licence number, Emirates ID, business activity.
Usage data: IP address, browser type, pages visited (via cookies and analytics).
Communications: messages, enquiries, and documents sent via WhatsApp, email, or our forms.

2. How We Use Your Information

To deliver business setup, PRO, visa, accounting, and related services you have requested.
To submit documents on your behalf to UAE government authorities.
To communicate about your service status, renewals, and deadlines.
To comply with UAE legal and regulatory obligations.
To improve our website through anonymised analytics.

3. Legal Basis for Processing

We process your data under UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection on the basis of contract performance, legal obligation, legitimate interests, and (where applicable) consent which you may withdraw at any time.

4. Sharing Your Information

We do not sell your data. We share it only with UAE government authorities (DED, GDRFA, ICP, RERA, FTA), free zone bodies, banking partners (with your explicit consent), and sub-processors under strict data-processing agreements.

5. Data Retention

We retain personal data for as long as necessary to provide services and comply with UAE commercial law (minimum 5 years for licence-related documents). Marketing data is deleted within 12 months of your last interaction or sooner upon request.

6. Your Rights

You may request access, correction, erasure, restriction of processing, or data portability. Contact privacy@firstlinkdubai.com to exercise these rights.

7. Cookies

We use cookies for analytics and session management. You may disable cookies in your browser, though some features may not function fully.

8. Security

We implement appropriate technical and organisational measures to protect your data. All data is stored on encrypted, ISO 27001-compliant servers.

9. Changes

We may update this policy periodically. Changes are posted on this page with an updated date.

10. Contact

First Link Dubai — Al Mamzar Centre, Office 10, Deira, Dubai · privacy@firstlinkdubai.com · +971 50 225 7849